Terms & Conditions
These Terms & Conditions ("Terms") govern your use of the website at locallyfoundweb.com and the services provided by Locally Found ("we," "us," or "our"). By using our website or signing up for our services, you agree to these Terms. If you do not agree, please do not use them.
1. Our services
We provide website design, website hosting and maintenance, domain setup, and marketing automation for local businesses. Automation may include contact forms, booking calendars, missed-call text-back, review request messages, and related tools. The exact services, scope, and pricing for each client are described in a separate proposal, invoice, or written agreement.
2. Client responsibilities
If you are a client, you agree to:
- Provide accurate business information, content, photos, and approvals in a timely way
- Own or have the right to use all content, logos, and images you give us
- Use our services only for lawful purposes and in compliance with applicable laws, including laws on text messaging, email, and consumer privacy
- Message only people who have given the consent that the law requires, and honor opt-out requests
3. Text messaging
When we send text messages on a client's behalf, the client is responsible for ensuring it has the right to contact each recipient. People who receive messages can reply STOP to opt out and HELP for help. Message frequency varies, and message and data rates may apply. Consent to receive texts is not a condition of purchase. See our Privacy Policy for how we handle phone numbers and opt-in information.
4. Fees and payment
Fees, billing dates, and payment terms are set out in the proposal or invoice you accept. Recurring monthly fees continue until cancelled. Fees are non-refundable once work has begun or a billing period has started, unless we agree otherwise in writing. Third-party costs, such as texting and phone usage, domain renewals, or add-on tools, may be billed separately. We may suspend services for unpaid balances.
5. Ownership
- Your content: You keep ownership of your business name, logo, text, photos, and other materials you provide.
- Our work: Unless a written agreement says otherwise, once you have paid in full, you own the finished website design and content we created specifically for you. We keep ownership of our templates, code libraries, workflows, and tools, and you receive a license to use them as part of your service.
- Domains: Domains registered for a client should be registered in the client's name or transferred to the client on request, provided the account is in good standing.
6. Third-party services
Our services rely on third-party platforms, such as CRM and messaging software, hosting providers, domain registrars, and Google products. We do not control those services and are not responsible for their outages, changes, or policies. Their own terms also apply to you.
7. No guarantee of results
We work to deliver quality services, but we cannot guarantee specific outcomes, including search rankings, number of calls or leads, number of reviews, or revenue. Search engines and review platforms set their own rules and may change them at any time.
8. Cancellation
Either party may end ongoing monthly services with written notice (email is fine). Unless your agreement states a different notice period, cancellation takes effect at the end of the current billing period. On cancellation, we will give you reasonable help transferring your website files and domain, and may delete stored data after a reasonable period.
9. Disclaimer of warranties
Our website and services are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law.
10. Limitation of liability
To the fullest extent permitted by law, Locally Found is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim related to our services is limited to the amount you paid us in the three months before the claim arose.
11. Indemnification
You agree to defend and hold us harmless from claims arising from content you provide, your use of our services in violation of these Terms or the law, or messages sent to your contacts without proper consent.
12. Governing law
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Disputes will be handled in the state or federal courts located in New York.
13. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date shows the latest version. Continued use of our services after an update means you accept the revised Terms.
14. Contact us
Locally Found
Email: locallyfoundweb@gmail.com
Website: locallyfoundweb.com